Courier help
Sleep zones
Areas where noise should be kept down, so night and early-morning deliveries don't wake residents.
The basics
What a sleep zone is and why it helps.
What is a sleep zone?
A spot where noise carries into somewhere people sleep – under bedroom windows, in an enclosed courtyard, or beside a ground-floor bedroom next to the entrance.
Is a sleep zone a place for couriers to rest?
No. A sleep zone marks where residents sleep, so the next courier knows to keep noise down there. It's not a place to park up or take a break.
Why map sleep zones?
Some addresses are fine at any hour; others sit right under a bedroom window. A sleep zone tells the next courier to keep it quiet, which means fewer complaints landing back on you.
Who adds sleep zones?
Couriers, residents and property managers. Residents and boards can flag where a quiet approach matters for their own building.
How many HappyPoints do I get?
An approved sleep zone earns 6 HappyPoints.
What to map
Only where noise really matters.
Which places should I mark?
Enclosed courtyards and stairwells where sound echoes, entrances right below or beside bedroom windows, and places where a resident has asked for a quiet approach.
When should I not add one?
When you have no real reason to think noise matters. A sleep zone on every address stops meaning anything.
Placing a sleep zone
One pin covers the area around it.
How do I add one in Companion?
Tap Add, pick Sleep zone under Sleep areas and drag the pin onto the area that needs quiet. Then save it.
Where should the pin go?
On the quiet area itself, not on the door. Map it once – one pin covers the surrounding area.
After you submit
Every suggestion is reviewed by Happypath before it's published.
What happens after I save a suggestion?
It shows as an amber pin on the map and goes to Happypath for review. Its HappyPoints stay pending until it's approved.
Can I change or delete a pending suggestion?
Yes. Tap the amber pin on the map to move it or delete it while it waits for review.
What if my suggestion is rejected?
You'll see why in your contribution history in Companion. Rejected suggestions earn no points, but you're welcome to fix it and submit again.
Can I get paid for this?
Yes. Approved paid contributors cash out their HappyPoints. Start earning now and apply once you have a few approved suggestions.
Still have a question?
Ask other couriers in the WhatsApp community, or email us and we'll get back to you.